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Audex, telecom asset manager, is a customizable, telecom-centric, secure, web-based “portal” that provides a single, unified view of all elements involved in managing telecom services. |
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Audex is designed to provide small to medium-sized businesses, independent telecom agencies, and related telecom consultants and distributors with an information management service that gives businesses visibility to all of their telecom services and gives agents visibility to their customers' telecommunications services. Audex works with a web browser and does not require software downloads or installs. |
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The current feature set includes:
a searchable telecom services inventory database
order entry and tracking module
document library
contract repository
event tracking module
Visual reporting and custom report builder
Google Maps display of inventory and services
Scheduling of alerts for important events
Comprehensive administration section for managing user access to each part of the service
calendar
contacts
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The service allows for multiple levels of authentication, providing specific views for portal administrators, business owners, employees, agents, sub-agents, and end-user customers. |
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Value for Agents: Differentiation and Additional Revenue
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Audex provides independent telecom agents and related distributors with a telecom managed services capability that differentiates them in the marketplace.
This service also helps telecom agents retain customers longer. Audex also provides agents with a platform to charge new managed services fees. Overall, Audex will help them run a more efficient and profitable agency. |
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Value for End Users: Visibility and Easier Cost-Management |
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Audex provides end users with a single, unified
view of all of their:
- service and circuit inventories
- service locations
- contracts
- contract commitments
- service provisioning status
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Available in Three Versions |
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Audex Express |
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- Brand with your logo and colors
- Create up to 50 customer accounts or 50 service locations
- One login for managing your business or your telecom services
- Run standard reports
- Includes one (1) hour of online introductory training
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Audex Professional |
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- Agents can brand and re-license to your customers as a managed services
offer
- Create up to 100 customer accounts or 100 telecom service locations
- Agents can give their customers access to just their telecom information
- Agents: Unlimited users for managing your business and growing your
revenue
- End Users: Unlimited users for managing your telecom services
- Run standard and custom reports
- Four (4) hours of training and phone support including one (1) initial customer data import
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Audex Enterprise |
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- Full-service management of all your customer data or end-user telecom
data
- Agents: Brand and re-license to your customers as a managed services
offer
- End Users: Brand with your corporate look and feel
- Unlimited customer accounts or telecom service location records
- Agents: Give your customers access to just their telecom information
- End-Users: Get a single, unified view of all your telecom services
data
- Agents: Unlimited users for managing your business and growing your
revenue
- End Users: Unlimited users for managing your telecom services
- Run standard and custom reports
- Unlimited training and support
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Contact Information |
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For sales support regarding Audex, please contact Christina Dumlao, Intelisys Director of Marketing, at 707.238.8118.
For technical support of Audex, please contact Jim Butts at 707.238.8116, Monday through Friday, 8:00 a.m. to 5:00 p.m. PT. |
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