Ask the Experts: How to Develop Global Network Security Strategy

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about the complexities of global network and data security deployment with Masergy Communications’ Vice President of Security Operations Craig D’Abreo. Find out more about how to identify and deploy a network security strategy from Craig and the Masergy Communications team here: http://masergy.cloudservicesuniversity.com/

Andrew: Hey, guys. We’re going to dive in to our next session here of Ask the Experts. We’re talking about network and data security. We’ve been looking at this in a bunch of different ways, but I wanted to bring in a voice from our esteemed faculty here at the University to talk to us about what are the implications of network security when I’m looking at a global deployment.
Let’s welcome to the call here, Craig D’Abreo, who’s the Vice President of Security Operations at Masergy Communications. Craig, welcome man.
Craig: Hey, Andrew. How are you?
Andrew: I’m doing great. Great to have you here. You’re a smart guy when it comes to network security and you work for a company, Masergy, which is known for global deployments and doing big global MPLS networks, hosted VoIP networks on top of that. I wanted to get your unique perspective on this, because I do think it’s unique.
When I’m looking at a global deployment, how does my network security strategy change? What complexities are introduced when I’m talking about a big multi-location international deployment?
Craig: That’s a great question, Andrew. In fact, we just completed a large global security deployment for a law firm, probably about a month, month and a half ago. It definitely came with quite a bit of challenges as you try to looking at the overall infrastructure layouts. When I start thinking about global deployment strategies, I think about three specific things—and this is how we approach this over time, too.
The first thing that is extremely important is scoping. You got to really understand all the different locations, the architecture behind the entire organization, to understand what are you truly trying to get out of it from a security deployment perspective. Each of the locations globally, what are you looking at from a footprint perspective? For example, do they have any kind of egress locations in terms of internet presence that you want to have monitored? Really try and get that is the first part.
The second part of it is the technology and how it really works within the infrastructure. When you look at technology, you also want to ensure that it’s not just local to that specific office. You want to be able to take that information back to a centralized system that allows you to look at the overall network throughout the global architecture and determine how do your reports look? Is it collecting everything at a centralized point?
Andrew: Got it. That makes sense. The visibility into the network performance, and the security threats and logs, and all that kind of stuff—the health, the security health of the network across all of those locations. You got to be able to bring that back to a central place that you can view it at.
Craig: You do. More importantly too, for example, a lot of these global deployments have large teams. You may have teams on the East Coast, or the West Coast, or Europe, or Asia—you want to make sure that the users of the technology have access to the appropriate information. For example, the U.S. users should have only access to the U.S. sites, and so forth.
Andrew: Interesting.
Craig: You want to make sure your technology actually supports that.
Andrew: Got it. Got it. That makes sense. That’s fantastic. This isn’t easy stuff. What would you say to our Sales Partners that are just now entering those types of conversations? Should they be tackling this on their own and trying to figure this out on their own, or are there resources available to them to help them do this?
Craig: I would highly recommend bringing in the expert security resources such as a solutions engineer. It truly helps you scope this whole thing out. Once again, it starts with scoping it. You want to make sure that the technology is there to support the infrastructure. And the third and final point is you want to make sure that the organization has enough of infrastructure to support the global deployment for security.
For example, is there enough plumbing there to bring all the logs and alerts back to the main location for processing?
Andrew: Got it.
Craig: Those are the three main things you want to solve.
Andrew: Plumbing, plumbing is important when it comes to networking. That’s for darn sure. You know what I love about this, Craig, is that so many of our Sales Partners—the ones that are really winning—they recognize that they may be, on their own, a small business—a handful of people—but they’ve got at their disposal an amazing team of really smart people that they can bring to bear to help design and win these types of deals. Masergy is a great example of that.
Guys, that’s Craig D’Abreo. He’s the Vice President of Security Operations at Masergy Communications. Check out Masergy’s learning center here and learn more about what they’re doing in this space. They can help you win these big deals.
Craig, hey. Thanks for your time, man. This was awesome stuff.
Craig: Thanks, Andrew. I appreciate it.
Andrew: All right, guys. Good selling.
Craig: Thanks.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.