Mobile Data is the New Voice

–By Natasha Royer Coons. Republished with permission by TeraNova Consulting Group.

About three years ago, mobile carriers launched wireless plans offering unlimited voice and text, but pooled data. This was a breakthrough concept at the time, aimed at consumers and the SMB space. However, we recognized early on that we could stretch the limits of these plans for larger enterprises, and the savings were gargantuan.
As data usage grew, most organizations started converting to data pools that were subject to certain restrictions. AT&T and Verizon plans, for example, allowed a maximum of 100 users to share a “group” with combined data up to 200GB. Rules like this forced enterprises with several hundred or thousands of users/lines to manage up to many dozens of groups. Still, for the most part, the savings dwarfed the burdensome aspects of plan management and dealing with multiple invoices.
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However, in 2015, Verizon and later AT&T (in Dec.) introduced new mobile plans that changed the game and reverted the wireless world back to the way we used to play with voice pools.
Now there is no limit to how many users can be pooled into a data group. An enterprise with 1,000 lines no longer needs to manage 10 pools of 100 users. Instead, all 1,000 users can be in the same pool, which makes the plan much easier to manage. In addition, enterprises now can play with big pools of data and choose smaller GB plans. As we used to do with optimizing voice pools years ago, now we can calculate the aggregate usage, add a buffer, and play with the numbers to arrive at the most economical plan for the entire universe of wireless users in a corporate plan.
To cite just one example, not long ago we converted a customer with thousands of lines on Verizon’s More Everything Plan, created numerous pools and optimized them to save the company over a half million dollars annually. But recently, we submitted an analysis that proves we can move the customer to the newer plan and save another $190,000/year. The stakeholders are thrilled, of course. But here’s the kicker: the company’s IT and A/P department heads love it. They no longer will have to manage groups or cut checks to pay multiple invoices.
The point is, by going back to the future, carriers have given us an opportunity to simplify mobile plan management and squeeze every last cent of savings out of corporate plans. In cases when additional savings cannot be realized, enterprises are telling us they are still interested in moving plans just to get rid of the headaches inherent in managing multiple pools/groups.
Even if you have no experience with enterprise mobility management (EMM), you can easily add it to your repertoire by partnering with companies that do, and earn significant residual commissions while delivering enormous benefits to clients.
Indeed, there is no time like now to dip your toe in the mobility waters. BYOD behavior is changing the way people work, and businesses looking to manage that behavior are increasingly turning to third party vendors and service providers. In fact, the EMM market is growing at a CAGR of 30 percent and projected to reach $10 billion by 2019.
Moreover, as EMM strategies continue to evolve and mature, enterprise IT stakeholders are thinking less about basic device management and security, and more about how usage of these mobile devices can transform business processes. Channel partners who are in that discussion only enhance their value as trusted advisors.
About the Author

Natasha Royer Coons is Managing Director for TeraNova Consulting Group. TeraNova provides simplified and fully managed wireless telecommunications solutions to enterprises around the globe. The company provides risk-free audits to uncover savings, ongoing expense management, custom reporting and a wireless helpdesk to manage transactions so clients can stay focused on core operations and objectives.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.