Ask the Experts: How Do I Boost My Network Security Strategy?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses network security strategy and the role of managed services with Matrix’s President Neely Loring. Find out more about network security and customized cloud solutions from Neely and the Matrix team here: http://matrix.cloudservicesuniversity.com/

Andrew: Okay guys. Welcome back. We’re going to have another brief conversation with one of our faculty members here on this topic of network security. Please welcome Neely Loring, President of Matrix, one of our cloud suppliers in our portfolio. Matrix is killing it with us right now, and really goes deep in this area around network security. Neely, welcome.
Neely: Thanks. Good to be here.
Andrew: All right. Very cool. One question for you on this topic. When a customer is looking at designing an overall network security strategy, what role can managed services play in that implementation, and the management of those policies?
Neely: Well, you know with managed services–just like when you’re outsourcing things in the cloud or other pieces–it’s get the expert in there. Anybody can buy a firewall. Anybody can take the default, and put it out there, and let it sit. We are past that point in the evolution of the internet and of the bad people that are out there. That evolution is something that is always fluid. Something new came out between the time we started talking and now. You have to be proactive, and that’s not the way that it’s been.
Managed services are becoming less and less of an “option.” If you’re not proposing managed services, you’re doing an injustice to your client because they don’t have the in-house knowledge to do it. They don’t even know the right questions to ask. It’s another case where early on around network deals–security is a piece of every one of them. Bring the expert in, the people that do this all day long. Those are the people that we, as a community, need to be giving to our clients.
Andrew: Yeah. Got it. No, it makes a lot of sense. It’s more than just the . . . When we think network security, we always tend to think firewall, right?
Neely: Sure.
Andrew: Whether it sits at the customer’s prem, or in the cloud, in the network, or whatever. This whole thing of the network security strategy goes way beyond just firewall, right? What other components fit into that?
Neely: You have to think about everything. Even internal. One of the arguments that we always make is, one of the reasons you don’t want your security to be done by an in-house person is: that’s a risk. You have risk points throughout. Someone brings a thumb drive and plugs it into their PC. They’re already inside, behind the network. And to be able to manage, not just the firewall–it’s the thing we think of most–but to be able to manage all of the touch points, the switches down to the PC. And to be honest, what we’re doing is we’re getting some kind of proactive message. That’s what we want. Some kind of monitoring to, “This thing is happening,” and somebody that can sit there and say, “That’s a problem,” or “No, it’s not.”
Andrew: Got it. Got it. If your customer is serious about developing and maintaining an aggressive network security strategy, outsourcing that to a cloud provider that wraps a lot of services around that. That stays nimble, and fluid, and up-to-date, and really vigilant in how they manage it, has got to be a key component. It makes a lot of sense to me, Neely.
Neely: I would go so far as to say this shouldn’t be optional. This is such a big deal. All of their data, all of their experience is at risk. It’s just like we don’t put our money in the bottom right-hand drawer anymore. We put it in a bank because of all the security. You’ve got to take this seriously.
Andrew: I put mine in my mattress. Is that still a good idea, or no?
Neely: It’s not there anymore.
Andrew: Oh, damn. Excellent. Hey, Neely, thanks for your time. This is awesome. Guys, once again that’s Neely Loring, President of Matrix, one of our cloud suppliers in our portfolio and a trusted supplier who’s doing some great things with us. Make sure you check out the Matrix learning center here in the University. Be on the lookout for more great insights and wisdom from Mr. Neely Loring. Neely, thanks for your time.
Neely: Great. Thanks, Andrew.
Andrew: All right. Good selling, guys.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.