Customer Experience Panel

Customer Experience is the New Battleground

Companies are waking up to the fact that they have to be technology-enabled businesses, regardless of what they do. The heart of this change is how customers are using technology to improve the communications they have with their end-user clients. How is technology driving improvements around customer experience? What are the new opportunities that technology-enabled…

Grow your Business with Google and Microsoft Cloud

Grow your Business with Google and Microsoft Cloud

The greater cloud market is forecasted by the IDC to be $500B by 2020. According to a Synergy Research Group report, Amazon Web Services, Microsoft, IBM and Google combined control over more than half of the worldwide cloud infrastructure service market, and they continue to grow rapidly. How do you identify Google and Microsoft cloud…

strategic work

How to Help IT Leaders Pivot to Strategic Work

Companies are recognizing the need to evolve into technology companies, no matter their shape, size or industry. As the demand for IT teams to focus on strategic work and initiatives increases, off-loading daily functions is becoming critical. The new battleground is around support–as support for technology becomes a critical requirement for customers, some of the…

beyond hosted voice

How to Leverage Opportunities Beyond Hosted Voice

As hosted voice adoption grows, differentiating yourself in the market is becoming critical. How do you start meaningful conversations that generate an “aha” moment with your customers? The mobile workforce is growing, and more companies are looking for solutions that include BYOD. How do you turn tablets, smartphones and other devices into communication and collaboration…

channel connect 2016 chuck mache

The Truth about Partnering: Alignment, Trust and Execution

At Channel Connect 2016 Chuck Mache, Management Consultant, Author and Owner of Chuck Mache Communications, spoke with Intelisys Co-Owner Rick Sheldon, President Jay Bradley, and Director of Sales Engineering Raymond Nelson about how Sales Partners can increase their selling capacity. Using the ScanSource-Intelisys relationship as a case study, Chuck breaks down the three cornerstones of…

Channel Connect logo

Channel Connect 2016 In the News

Channel Connect 2016, held October 12-14, was a much anticipated event this year, due in no small part to the news of the ScanSource acquisition of Intelisys in August. The 17th Channel Connect broke multiple records, as reported by Telecom Reseller, welcoming more than 1,000 Sales Partners, Supplier Partners and guests to the Meritage Resort…