inbound contact center features

Ask the Experts: Inbound Contact Center Features

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discuss inbound and outbound contact center features with Evolve IP’s CTO Scott Kinka. Find out more about cloud contact center solutions from Scott and the Evolve IP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: Diving right back in, guys,…

UCaaS strategy

How Carriers are Focusing on UCaaS Strategy

Hosted voice has moved way beyond basic telephony. At the 2016 Northeast Mindshare in New York, Andrew Pryfogle, our SVP Cloud Transformation, spoke with thought leaders from Broadview, Star2Star, Verizon, Fusion, Vonage, and West Unified Communications about their focus on UCaaS strategy. Learn why software is becoming a critical component for many carriers, how the…

private clouds

Ask the Experts: Designing Private Clouds for Applications

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about designing private clouds for customers’ applications with UnitedLayer’s CEO Abhijit Phanse. Find out more about private networking and cloud services from Abhijit and the UnitedLayer team here: http://unitedlayer.cloudservicesuniversity.com/ Andrew: All right, guys. Time to…

Infrastructure and the Inter-Connected Cloud

Infrastructure and the Inter-Connected Cloud

At the 2016 Northeast Mindshare, held at Madison Square Gardens in New York, our SVP Cloud Transformation, Andrew Pryfogle, and panel of experts from CenturyLink, ViaWest, Level 3, Equinix, CoreSite, and Cologix discussed infrastructure and the inter-connected cloud. Find out why support is such an important part of designing a cloud strategy, how security and…

LAN network health

Ask the Experts: How to Test LAN Network Health for UCaaS

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle reviews the important steps for testing customers’ LAN network health before deploying UCaaS with 8×8’s Vice President of Strategic Channel Development Chris Peters. Find out more about enterprise-class cloud communications from Chris and the 8×8 team…

Advanced Cloud Methodology Expert

How to Sell Cloud: Advanced Cloud Methodology Expert

Cloud has changed the traditional consultative sales process. Cloud is complex, but shifting to the new cloud sales model is easier than you imagine. Watch as Intelisys’ SVP Cloud Transformation Andrew Pryfogle examines the new Cloud Services University track, and how it will double your close rate when selling cloud solutions. Suppose for just a moment…

UCaaS features

Ask the Experts: Top 3 UCaaS Features Driving Efficiency

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the top three UCaaS features that are improving customer efficiency with MegaPath’s Senior Vice President of Marketing and Product Management John Scarborough. Find out more about UCaaS and end-to-end solutions from John and the MegaPath…

Hybrid UCaaS

Ask the Experts: Is Hybrid or UCaaS a Better Fit?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the shift from premise-based PBX to hybrid and UCaaS solutions with ShoreTel’s Senior Director of Product Management Richard Winslow. Find out more about UCaaS, cloud and VoIP solutions from Richard and the ShoreTel team here:…

VPLS

Ask the Experts: What’s The Difference Between VLPS and MPLS?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about the difference between VPLS and MPLS technologies with Masergy’s Vice President for Global Technology Ray Watson. Find out more about global cloud networking platforms from Ray and the Masergy team here: http://masergy.cloudservicesuniversity.com/ Andrew: Okay…

Move Traffic Dynamically with SDN

Ask the Experts: Move Traffic Dynamically with SDN

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses how SDN allows customers to move traffic dynamically with Level 3’s Director of Sales Engineering David Montgomery. Find out more about dynamic, next generation networks from David and the Level 3 team here: http://level3.cloudservicesuniversity.com/ Andrew:…