Improving Customer and Employee Experiences with UCaaS

Improving Customer and Employee Experiences with UCaaS – Written by Scott Hanwell, published with permission from Avaya Despite the range of capabilities available today, many businesses default to voice calling for communications. Voice is undeniably important, but there are limitless ways for customers and employees to interact in today’s world of multiexperience (user journeys based…

Remote Workforce Solutions – Spotlight on Rackspace Technology

Mark Morgan, President of Intelisys, meets with Michael Stephens, Global Channel Chief at Rackspace, to discuss the multi-cloud world and opportunities to evolve alongside technology in the remote landscape. Mark: Good afternoon, everyone. I’m Mark Morgan with Intelisys. And today we have a very special guest in our Remote Workforce Spotlight, Michael Stephens, Global Channel…

Remote Workforce Solutions – Spotlight on Spectrum

Mark Morgan, Intelisys President, sits down with VP of the Spectrum Enterprise Partner Program Michelle Kadlacek to discuss Spectrum’s bandwidth and connectivity solutions for the remote workforce. Mark: Good afternoon, everyone. I’m Mark Morgan with Intelisys, and today in our Remote Workforce Spotlight, I have with me Michelle Kadlacek, VP of Spectrum Enterprise Partner Program.…

Simple Military Tips for Building Stronger Business Teams in a Crisis

Simple Military Tips for Building Stronger Business Teams in a Crisis –By Ryan Smith. Republished with permission from Mitel. With the disruption caused by the coronavirus pandemic, organizations all over the world have been forced to operate with unprecedented levels of trust and coordination. For many, this represents an upheaval of workflows that have reached…