Ask the Experts: UCaaS vs. Basic Hosted Telephony

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle goes in-depth on the components that separate UCaaS from basic hosted telephony with CallTower’s Vice President of Product Management and Wholesale Operations Jason Turner. Find out more about enterprise-class unified communications from Jason and the CallTower…

inbound contact center features

Ask the Experts: Inbound Contact Center Features

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discuss inbound and outbound contact center features with Evolve IP’s CTO Scott Kinka. Find out more about cloud contact center solutions from Scott and the Evolve IP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: Diving right back in, guys,…

UCaaS strategy

How Carriers are Focusing on UCaaS Strategy

Hosted voice has moved way beyond basic telephony. At the 2016 Northeast Mindshare in New York, Andrew Pryfogle, our SVP Cloud Transformation, spoke with thought leaders from Broadview, Star2Star, Verizon, Fusion, Vonage, and West Unified Communications about their focus on UCaaS strategy. Learn why software is becoming a critical component for many carriers, how the…

LAN network health

Ask the Experts: How to Test LAN Network Health for UCaaS

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle reviews the important steps for testing customers’ LAN network health before deploying UCaaS with 8×8’s Vice President of Strategic Channel Development Chris Peters. Find out more about enterprise-class cloud communications from Chris and the 8×8 team…

UCaaS features

Ask the Experts: Top 3 UCaaS Features Driving Efficiency

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the top three UCaaS features that are improving customer efficiency with MegaPath’s Senior Vice President of Marketing and Product Management John Scarborough. Find out more about UCaaS and end-to-end solutions from John and the MegaPath…

Hybrid UCaaS

Ask the Experts: Is Hybrid or UCaaS a Better Fit?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the shift from premise-based PBX to hybrid and UCaaS solutions with ShoreTel’s Senior Director of Product Management Richard Winslow. Find out more about UCaaS, cloud and VoIP solutions from Richard and the ShoreTel team here:…

What Does UCaaS Mean?

Ask the Experts: What Does UCaaS Mean?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle answers the question, “What does UCaaS mean?” with the help of Masergy’s Director of UCaaS Maurie Munro. Find out more about global cloud networking platforms for enterprises from Maurie and the Masergy team here: http://masergy.cloudservicesuniversity.com/ Andrew:…

VoIP features

Ask the Experts: Top 5 VoIP Features to Increase Productivity

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Star2Star Communications’ SVP, Master Agent and Wholesale Sales, Skip Lane discusses the top five VoIP features that increase productivity and enhance efficiency. Find out more about hybrid VoIP solutions from Skip and the Star2Star team here: http://star2star.cloudservicesuniversity.com/ Thank you for attending the…

Data Center Design

Ask the Experts: Key Elements of Data Center Design

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about softswitch and the key elements to data center design with Evolve IP’s CTO Scott Kinka. Find out more about how customers can benefit from cloud-based data centers from Scott and the Evolve IP team…

contact center trends

Ask the Experts: What Are the Top 3 Contact Center Trends?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about contact center trends and omnichannel solutions with 8×8’s Vice President of Strategic Channel Development Chris Peters. Find out more about non-traditional contact center sales opportunities from Chris and the 8×8 team here: http://8×8.cloudservicesuniversity.com/ Andrew:…