Ask the Experts: What are the Benefits of Open Source?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Star2Star Communications’ Senior VP of Sales Skip Lane discusses the advantages of an open source platform and the ways it helps Sales Partners maximize their opportunities. Find out more about unified communications from the Star2Star team here: https://cloudservicesuniversity.com/supplier-directory/star2star/

Hello. This is Skip Lane, Senior Vice President with Star2Star Communications. Thank you for joining the UCaaS certification training. We’re going to talk about, during this segment, open source, which Star2Star’s platform is built on; and the advantages, thereof, that you get from having an open source platform in the VoIP and unified communications space.
Star2Star developed its own technology in and around an Asterisk platform originally, and now is operated on a FreeSWITCH platform. This gives us great advantages, and I’ll list them out. Number one is, obviously, there is a huge economic benefit by us owning the technology, and owning our own open source, and having our own developers. That is, we don’t have to pay license fees to another manufacturer, such as a Broadsoft or a MediSwitch. And then we can keep our costs down, for our customers, as low as possible.
Another huge benefit is having our own development staff, right here in the United States, and not offshore. We can literally develop features on the fly for our clients, in a record fashion. As opposed to waiting for a manufacturer–such as Broadsoft, or MediSwitch or other–to come out with a feature that a potential customer has, or an existing customer may need, for us to win that business. You, as an Intelisys partner, can know that Star2Star’s going to take that feature set requirement, spec that out, send it to development, come back with a price, very, very quickly, and turn that around for you and your perspective client.
As recently as two weeks ago, we just did that with a client that was quite large, that needed geographic routing based upon the inbound number. We took it to spec. In four days we had the requirements written, and literally had a delivery in three weeks, start to finish. And by the way, at no additional cost for this client.
As you can see, open source does bring many values that drive customer acceptance, that allow our Sales Partners, such as Intelisys, to be able to go out and do custom solutions, if needed, to assist and to help in winning that business against some of our competitors. One of the other things, as well. As you know, as most companies we have a road map, a new feature functionality coming out. Web conferencing is one of those for the third quarter this year.
As we talk to and listen to our partner community out there, of what they’re needing in the marketplace and what they need to better compete, we can literally drive those to market much faster than we would ever get, and going to a Broadsoft or a MediSoft and having to wait for those new feature enhancements to be developed.
Those are just a few of the advantages that open source delivers with Star2Star, and allowing our partner community to better be able to compete. If you need more additional information, certainly you can go to the microsite, there on the Intelisys website for Star2Star, and get additional information.
Thanks for joining, and have a great day.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.