Avaya Cloud Office is Here, and Your WorkPlace Will Never be the Same

Avaya Cloud Office is Here, and Your Workplace Will Never be the Same

Written by Mike Kutch, published with permission from Avaya

There has never been a more important time for communication and collaboration solutions that enable people to work remotely – and we are laser-focused on delivering innovation to help organizations do just that. Avaya Cloud Office™ by RingCentral® is a new all-in-one solution that delivers seamless collaboration across multiple channels to empower your team to work effectively from wherever they are, on any device–and it is now available for organizations like yours to put to work today.

You’ve likely heard about the new Avaya Cloud Office UCaaS solution, including the preview we shared at our annual ENGAGE conference last month. We can’t wait to get it in your hands, so you can start using this all-in-one collaboration platform to enable voice calls, team messaging, meetings, video conferencing, file sharing and more–all with the remote enablement capabilities of the cloud.

Regardless of organization size, location or industry, collaboration is proven to drive workplace productivity. In fact, a Stanford study from a few years ago found that even the mere perception of working collaboratively can supercharge performance. However, as companies have invested in collaboration technology, many were faced with mounting complexity and fragmentation. They have phones, conference numbers, messaging, SMS, fax, video software and more–none of which seamlessly work together or across every device. For some, communications solutions are out-of-date and the hassle of keeping them running has become too much. Many know they need to move their communications to the cloud for better cost and quality, but they don’t want to disrupt their business.

The idea of cloud collaboration sounds great, but technical and financial realities remain.
Avaya Cloud Office provides hassle-free migration to a secure, reliable platform, enabling employees to call, chat, collaborate and access business apps on any device, anywhere. By leveraging the combined strength and support of two industry leaders, organizations can easily enjoy the superior features, reliability and security inherent to cloud communications. The solution is truly unlike anything on the market today.

One app, any device, any location 

Take calls, make calls, chat, collaborate and more. Avaya Cloud Office provides your employees with whatever they need, when they need it, wherever they happen to be. Built on an open platform with APIs and Webhooks, the solution supports 100+ integrations with business cloud apps including Office 365, Salesforce, ServiceNow, Zendesk, and Google G-Suite.

Choose your cloud path and timing

ZK Research reports that cloud UC is growing at a 14% compound annual growth rate, which is seven times the growth rate of on-premise solutions. Cloud is here, and your workplace needs it for better collaboration. Realize your technology goals at a speed and pace that works best for you. Your current tools will work the same as they do now, and even better as you move forward. Adapt and add new features and experiences on your timeline while significantly reducing costs.

Hands-off, worry-free upgrades, support, and administration

Avaya Cloud Office provides a quick and easy path for getting started or transitioning from your current solution, including automated updates for the latest technology and 24×7, award-winning technical support. Keep high-value people on high-value projects, and access in-depth consulting and implementation services with Avaya’s professional services arm (nearly 5,000 service and technical experts worldwide).

Trusted solutions and services, backed by communications experts

Avaya Cloud Office provides the power of expert communications leaders, industry-leading security, and high reliability for never missing a call or message. You don’t need to be a cloud expert to get started. You care for your business, and we’ll care for your communications.

When it comes to workplace performance, you should only trust the best, and Avaya was recognized as a Customer’s Choice in the 2019 Gartner Peer Insights for Unified Communications. And now, we’ve introduced the next big thing in UC to revolutionize how work gets done.

Want to learn more? Check out this Avaya Cloud Office video.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.