InflowCX has joined our portfolio as a TOPP supplier. They help your clients with contact center technology selection, implementation, and optimization of their customer engagement technologies. They provide a vendor-neutral approach to technology evaluation from core CCaaS to the full ecosystem of CX technologies. Their vendor expertise spans full-service partnerships with Genesys, NICE CXone, and Five9 and includes automation technologies such as Observe.AI, Replicant, and other AI technologies. In addition to technical expertise, InflowCX also offers operational and labor consulting that helps customers enhance the customer experience and optimize costs.
Learn more HERE.