MyIntelisys Featured Tool – CX Switch: Share Content

Optimizing Your Customer Experience with CX Switch 

We have headed full speed into a digital revolution, and in an overwhelmed and increasingly online market, it is more important than ever for a business to stand out from its competition. End-customers are seeking to overcome this modern challenge, which has Sales Partners putting in overtime efforts to serve as leaders, guides, and tech experts all at once. Partners are now spending countless hours developing personalized content that not only finds solutions to their clients’ unique needs, but also exceeds their clients’ expectations in this evolving digital landscape. 

MyIntelisys’ CX Switch reduces those long hours curating content and enables you to showcase your expertise while providing a superior customer experience on a multi-functional platform, with just the click of a button.

Provide customers the solutions they need from a brand they trust – yours. CX Switch empowers you to showcase the tools of MyIntelisys as your own. By toggling the “CX Switch” button within the platform, you can present your branded customer-facing portal, filled with dynamic content designed for your customers to see that their needs will be met with you as their guide. 

CX Switch‘s Share Content offers even more features that triumph over today’s roadblocks. With Share Content, Sales Partners can build and use completely customizable web pages that offer immediate customer access from any distance, and historically tracks and reports on customer engagement. 

Modern Challenges Meet Modern Solutions

This direct-to-customer sharing function is designed for success in the remote landscape. Use Share Content to send your fully rebranded portfolio to clients on a customized URL, in seconds

Engage users with your content on an out-of-the-box solution that allows you to select Suppliers and technologies for review and comparison on a more targeted scale – gone are the overwhelming lists of vendors with options that don’t quite fit. Condense complex info into a consumable package that meets your clients’ needs, then share with your clients directly from MyIntelisys – no login necessary!

Analytics and Reporting 

Create multiple links for multiple customer views, and track how your customers interact with each link. By getting data in real-time, you can see which content catches more attention. Use what you learn to make changes to keep your customers coming back for more. 

MyIntelisys empowers you to provide an unmatched customer experience through our platform’s strongest features. Showcase your expertise at the click of a button, knowing that your brand is one your customers will remember, with CX Switch and Share Content. 

See CX Switch: Share Content in action through MyIntelisys.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.