ScanSource Professional Services Adds Microsoft Teams to the Mix

For those customers that demand exceptional levels of performance and reliability, ScanSource Professional Services offers a complete lineup of valuable resources for every stage of the product lifecycle. This team understands the importance of providing exceptional service to our partners.

That’s why we’ve expanded our Professional Services offerings to include Microsoft Teams. If you’re selling Teams licensing, voice, and/or rooms solutions to your customers, our team can help you accelerate the speed of those deals, increase your closing rate, and ultimately, help you make more money.

Ready to learn how?

Device Deployment and Provisioning

Our Professional Services team can help with device deployment and provisioning for Microsoft Teams Rooms, including AudioCodes, Cisco, Crestron, EPOS, Jabra, Poly, and Yealink. We’ll work with you to plan, configure, and manage all aspects of Microsoft Teams Rooms, from project management to device software installation, configuration, and administration.

With our help, you can ensure smooth, successful customer deployment.

Training for Business Adoption and System Administration

Training for end-users and system administrators is also available.

End-user training includes the basics of Microsoft Teams, such as layouts, adding channels, and working with files.

System administration training covers creating accounts, modifications, and more.

These training programs are designed to help your customers get the most out of Microsoft Teams, by proactively helping them navigate around potential adoption challenges and ensure a seamless adoption process.

Additional Capabilities and Options

In addition to our core services, ScanSource Professional Services offers a range of additional capabilities to meet specific Teams needs. These add-on services include monthly block of hours support (for moves, adds, and changes), quality assurance and testing, and on-site installation for devices, monitors, cabling, and more.

If you’re interested in the opportunity for incremental commissions for your Microsoft Teams sales, reach out to us today. Our team is ready to help you quote, sell, and implement these additional services. Contact your BDM to inquire about how we can help or contact us directly at proservices@scansource.com.

And if you still need to become a partner of Microsoft Teams, we can help with that too. Learn more about Microsoft Teams and how to become a partner through MyIntelisys.

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Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.