SD-WAN 2023 Predictions with Patrick Chen

We had a great chat with Patrick Chen, director of regional engineering at Intelisys, about what’s on the horizon for SD-WAN in 2023. Spoiler alert: it’s about to get a little SASE up in here! 

Before we get into it, you might want to review some of the trends from 2022 in this on-demand SE Webinar segment on the topic of SD-WAN with Patrick and Bryce Parker.

Gartner recently released six trends that they anticipate will significantly impact infrastructure and operations over the next year and guess what? Secure Access Service Edge (“SASE”) topped the list. SASE will be the big focus over traditional SD-WAN technologies in 2023, and Gartner forecasts worldwide end-user spending on SASE will reach $9.2 billion in 2023, a 39 percent increase from 2022. 

This increase is remarkable as the latest report from Dell’Oro Group shows the SASE market grew 33 percent in 2022 alone. As we look ahead to 2023, a significant portion of the fast adoption of SASE will be due to the need to secure access to devices and elements at the edge, hybrid work, and this shift to cloud computing.

Here’s what Patrick expects to see in 2023: 

  1. Continued Focus on Security and Privacy

With the proliferation of cyberattacks and data breaches, businesses are more concerned than ever about protecting their networks and data. Companies will continue to explore and invest in SASE since it is a technology framework for converging network access and security in a cloud-native environment. 

What’s interesting is SASE is still a new concept and technology framework. There’s not a comprehensive list of Single-Vendor SASE solutions that truly offer a complete solution with both networking AND Secure Service Edge (“SSE”) capabilities. SSE is a new term that emerged in 2022 that primarily focuses on the security components of the SASE framework, i.e., Firewall-as-a-Service (“FWaaS”), Cloud Access Security Brokers (“CASB”), Zero Trust Network Architecture (“ZTNA”), Secure Web Gateway (“SWG”), etc.  

  1. Increased Interest in Single-Vendor SASE Solutions 

Due to the sheer number of security features that can be rolled into SASE, most enterprises will be consolidating individual SASE components into one or two SASE vendors by 2025. Single-vendor solutions improve security posture and provide less administrative overhead due to fewer management portals and efficiency, triggered by security and network decisions being made in a single pass instead of requiring integration between multiple solutions. 

The SASE space is exploding. The time for you to jump on the opportunity to capture that revenue from small enterprises is NOW. 

  1. Increased Adoption of SSE

More businesses are moving their operations to the cloud and continue the hybrid work-from-home model, thus increasing the demand for cloud-native solutions like SSE. 

Reports in 2022 indicated many employers were pulling back on remote work and requiring employees to return to the office. We now know that’s not true. A recent report from Upwork, one of the world’s largest work marketplaces, released a survey examining hiring habits and sentiments of over 1,000 US hiring managers. Their findings show that by 2025, 36.2 million Americans will be working remotely, an 87 percent increase from pre-pandemic levels. Nearly 22 percent of the workforce will work remotely, primarily due to managers’ changing mindsets. 

However, the biggest challenge — and, therefore, why we see some companies initially pull back — is the need for the right policies and technologies to enable the remote work environment. The annual report from the State of IT indicates that 35 percent of organizations will be increasing the IT budget this year to support the remote workforce.

  1. Cloud-based Services and Applications Continue to Drive the Adoption of SSE   

Enterprises are adopting these cloud solutions to enable a distributed workforce to access company resources. Patrick argues that most customers are focused on something other than deploying data centers. As a result, they are deploying centers for data. Due to the consumption model and flexibility for different workloads and use cases, data center customers are partnering with colocation, cloud service, and hyper-scale providers. 

In contrast, remote connections through WFH environments and additional cloud presence extend the enterprise’s perimeter and increase the attack surface. While it does not directly target network components like SD-WAN, SSE does provide more secure remote access regardless of user location or connection. This applies irrespective of data location and connection. 

Therefore, hybrid environments and SSE correlate as all internet-based activities need to be secured. This will be the priority of all businesses. To maintain adequate protection levels and meet industry compliances, more limited access to only the identity and role required by cloud resources and applications will be necessary.

  1. Solutions Will be in High Demand

The continued adoption of WFH and Cloud initiatives will keep all of the solutions I mention above in high demand. In a few words, here’s what I’d recommend you keep in mind. 

SSE is a subset of SASE offerings. Many SASE companies are increasingly offering the SSE framework as a standalone without requiring the SD-WAN components. If you only wanted the cloud-native security components of SASE without wanting to buy the network access components, you would purchase SSE instead of the complete SASE solution. 

Therefore, there will be significant increase in SSE growth this year since many companies have already adopted traditional SD-WAN solutions. Due to SASE, most companies are shifting their SD-WAN/Network decisions to focus on both immediate and long-term security capabilities. This was the trend in 2022, and Patrick anticipates this will continue to occur in 2023.

  1. A Growing Focus on Automation and Machine Learning in the World of SD-WAN

In the overall scheme of things, automation is critical to operating at cloud scale and efficiency. As networks expand and increase complexity, it will push network support teams to their limits. Once again, the increasing concerns around cloud adoption and security will fuel the developments in network automation. 

Machine learning algorithms can help SD-WAN solutions optimize network traffic and routing automatically, improving performance and reliability and bringing consistency and simplicity to an environment spanning multiple clouds and remote work offices. 

AI/ML-driven support in SD-WAN/SASE solutions will help proactively address network and security issues and decrease the mean time to resolution. This will reduce downtime and operation costs and address the increasing staffing shortages that IT and Infosec operation teams are facing today. This trend is likely to continue as businesses look for ways to streamline their operations and reduce the need for manual intervention.

*Bonus Prediction*

For a wild and out in left field prediction, Patrick believes Microsoft will make a play into the SASE arena. He argues that it is highly plausible — even though they aren’t players in today’s SASE world. 

Microsoft already has all the necessary features and elements today that are talked about in the SASE space: they have identity access management, firewalls, email security, content filtering, web application firewalls, DDoS solutions, cloud networking, etc. 

Plus, they have been heavily promoting the fact that they should be considered a significant player in the security space. If you look at the other major security companies heavily invested in building out their SASE program (Cisco, Fortinet, Palo, Symantec, etc.), they seemingly built out their SASE product overnight. Either by integrating their networking and security solutions or buying an SD-WAN company outright to create their new SASE product. (Symantec/Broadcom bought VMware in 2022). With all its assets and capabilities, Microsoft could do the same overnight and suddenly compete for significant dollars in the SASE/SSE space.

Overall, the world of SD-WAN is constantly evolving, and these are just a few of the trends we can expect to see this year. Whether it is enhanced security, cloud-based solutions, or machine learning, SD-WAN will continue to be a key enabler for businesses of all sizes as they look to connect and collaborate more effectively.

Trying to figure out where to start? Set up a meeting with your BDM to discuss opportunities for your customers this year.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.