Insights on Revolutionizing Cybersecurity and Communications Management
In today’s rapidly evolving technological landscape, businesses often need help with the complexities of managing and securing their digital infrastructure. But what if there was a way to simplify this? Enter One Source, a creative company reshaping cybersecurity services and communications technology lifecycle management.
We had the privilege to sit down with Jared Parker, senior director of strategic partnerships at One Source, and get the scoop on what you need to know to get familiar with the company. Dive in to understand how One Source might be the solution your customers have been searching for.
Q: What is your company’s mission?
Our mission is to help businesses simplify a complex technology world so they can focus on what they do best. We do this by simplifying the delivery and management of network, communications, and cybersecurity solutions.
Q: What is the best market stat(s) demonstrating your product’s demand?
Well, we’re all aware of the opportunity available in cybersecurity. In a 2022 report from McKinsey, it was projected that the TAM for managed security services is in the $400-500B range and, at the time of publishing, had only between five to ten percent penetration.
On the other side of the house, our CLM service offerings encompass several markets, all projected to grow into 2030. We currently manage 40,000-plus locations and continue growing.
Q: What does your company do best? What is your superpower?
A: The combination of “people and software” is our superpower. We provide a platform for clients to gain visibility into locations, invoices, assets, etc., but our brand is centered on people and operational efficiency. Our 250-plus person operations team has refined procurement, contracting, invoice auditing/ payment, and helpdesk processes for our clients over the past 25 years. This has enabled us to become a trusted partner for our clients with an average tenure of 11 years.
Q: What business challenge does your company solve for users?
A: Our CLM services are helping clients better manage how they spend on technology, gain visibility into their assets, free up resources, and enhance support for their distributed locations. On average, clients see a 20 to 40 percent efficiency gain in using their technology budget and are returning hundreds to thousands of workload hours to their teams.
When it comes to cybersecurity, we’re helping clients protect their businesses. With 61 percent of mid-sized enterprises needing a dedicated security resource, we provide the expertise, vendor management, monitoring, education, and more that enable these organizations to receive Fortune-500-level protection.
Q: Who is your ideal customer? Type of business/organization?
A: Our CLM offerings shine for companies with distributed environments across North America. For cybersecurity, we pride ourselves on offering Fortune-500-level solutions and services for SMB to mid-enterprise clients.
Q: Who is the key decision maker, the best “persona” to target at these companies, and why do they need your solution?
A: IT leaders love utilizing One Source because they typically recognize significant cost savings, gain visibility into their portfolio, and offload lower-value tasks so their team can prioritize more strategic projects. For example, one manufacturing client of ours was able to recognize a 10x ROI with One Source CLM vs. traditional TEM software alone AND eliminate 24,000 hours of work for their team annually. For many of the same reasons, finance and procurement teams find tremendous value in our CLM offering.
In the security space, you have your traditional security resources (CISO, VP of Security); however, in many smaller organizations, the CIO and VP of IT also have responsibility for security.
Q: What industry/vertical represents the hottest opportunity for a sale at the moment and why?
A: Three industries where our offerings provide value are retail, manufacturing, and finance – they are typically distributed, have limited IT resources, and face margin pressures.
For example, a quick-service restaurant chain with 200 locations is supported by an IT staff of ten. With an industry that runs on very tight margins, we were able to offload time-consuming tasks of managing their technology environment, freeing up time for their staff and better utilizing their budget.
Q: What’s the best way for our sales partners to engage with you through Intelisys?
A: Connect with us via our MyIntelisys page or your Intelisys rep. They can get you in touch with a dedicated resource on our side to chat through potential opportunities. We look forward to partnering with you!
