Supplier Updates

Level AI

Level AI is “the” customer service intelligence platform for the modern contact center. Built for QA teams and agents, Level AI optimizes performance by automating

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GreenPages

GreenPages plans, implements, and manages secure, high-performance digital operating environments for leading companies nationwide. It is uniquely positioned with extensive technology and expertise in security

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Cloudflare

Cloudflare provides a scalable, easy-to-use, and unified control plane to deliver cybersecurity threat protection, DDoS mitigation, Zero Trust, VPN Replacement, WAF, cloud-based firewalls, RBI, Bot

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Joonto

Joonto brings together the power of mobile phone metrics for B2B customers. As a SIM/(eSIM)-as-a-Service platform, users can automatically track, manage and monitor ALL mobile

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Waterfield

Waterfield Tech is the latest supplier partner to be added to TOPP. It designs, delivers, and deploys complex CX technology projects. They integrate massive CRM

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Content Guru

Content Guru is one of the world’s most trusted vendors of CCaaS for high-volume and mission-critical applications. They make engagement easy by delivering off-the-shelf and bespoke

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SilverSky

While new to our portfolio, SilverSky is not new to the security space. With 23-plus years of experience and 4,500 customers, they are redefining Managed

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InflowCX

InflowCX has joined our portfolio as a TOPP supplier. They help your clients with contact center technology selection, implementation, and optimization of their customer engagement

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Intermedia Cloud Communications

Intermedia helps over 125,000 businesses connect better from wherever. They eliminate the need for multiple communications service providers with their seamlessly integrated solutions portfolio –

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Expedient

Expedient empowers companies to transform their IT operations through award-winning multi-cloud solutions and managed services including disaster recovery, security and compliance, and enterprise cloud – in addition to new end user

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GoExceed

Founded in 2001, GoExceed provides industry leading Wireless Expense Management (“WEM”) solutions to clients ranging from mid-size businesses to Fortune 500 companies. They service over

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Magna5

Magna5 provides managed IT services, cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services to mid-market and enterprise customers nationwide,

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Lightpath

Lightpath is revolutionizing how customers connect to their digital destinations with 100 percent fiber solutions. Their next-generation optical and packet networks provide unsurpassed service levels,

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Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.