---
title: "Level AI – Intelisys"
canonicalUrl: "https://intelisys.com/level-ai/"
excerpt: "Level AI is “the” customer service intelligence platform for the modern contact center. Built for QA teams and agents, Level AI optimizes performance by automating outdated workflows, identifying coachable moments, and delivering real-time insights to 100 percent of customer interactions across the entire CX stack (voice, email, SMS and chart). With a 5X faster case […]"
datePublished: "2022-11-08T15:42:44-05:00"
dateModified: "2025-03-03T12:47:18-05:00"
---

-

Level AI – Intelisys

# Level AI

November 8, 2022

[Level AI](https://thelevel.ai/) is “the” customer service intelligence platform for the modern contact center. Built for QA teams and agents, Level AI optimizes performance by automating outdated workflows, identifying coachable moments, and delivering real-time insights to 100 percent of customer interactions across the entire CX stack (voice, email, SMS and chart). With a 5X faster case selection and review for QA teams, Level AI automatically surfaces the most important interactions, tags conversations by category, highlights key moments and automates conversation scoring. The solution empowers, autonomously trains and coaches agents to solve customer needs in real-time. Level AI helps contact centers surface customer data for better insights on the organization.

Learn more [HERE](https://www.myintelisys.com/suppliers/levelai/about).

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