How to Harness Trust, Empathy, and the Word “No” to Become a Better Closer
When you walk into a negotiation or a sales meeting, you have seven seconds to establish two things: trust and competency. Chris Voss can tell you how to do both—and the answer isn’t what you’d expect. At the New York Mindshare, Chris Voss, former Chief International Hostage Negotiator for the FBI, delivered a gripping keynote…
