The Hardware Opportunity

The Hardware Opportunity

By Michael Sterl, Senior Vice President of Partner Success

The formula for Hybrid IT Distribution is simple. Hardware + SaaS + Services. 

We believe this is where the puck is going and it’s the reason why we’re evolving the traditional linear model of technology distribution by proactively connecting the dots and offering unprecedented access to hardware, software, connectivity and cloud services solutions. 

But we’re not doing our jobs if you are closing deals for cloud-based solutions, only to miss out on the opportunity to earn commission on the associated hardware purchase. 

Yes, we don’t want you to walk away from a single deal. But even more important than that, we want you to be the first point of contact for anything your customer may need. 

Focus On the Opportunity, Not the Margin

The advisor that can link hardware, SaaS and services is the one that’s going to get the first call from a customer. 

You are in the business of identifying the opportunity for a solution to solve a business challenge. Devices, fixed services, cloud, SaaS applications, all of these added together is where the puck is going. The advisor that can build solutions inclusive of all is the advisor that’s going to get that first call. 

Conventional wisdom has us conditioned to focus on widget itself. We need to approach the hardware conversation differently and instead focus on it being the comprehensive solution to the challenge. Regardless of the margins, the simple fact is hardware complements cloud services. 

By integrating hardware into your portfolio, you’ll be protecting your relationship with your established customer base. 

Add to that routes to market for the end customer continue to evolve. Why wouldn’t you want to enhance the value you bring to the equation? 

Today’s Hardware Opportunity

Yes, non-VAR sales partners can sell hardware and earn commissions with us. 

No, you don’t need a resell certificate to do this. 

Through Network-Value, you can earn commissions by selling select UC hardware like headsets and video bars. We will provide your customers with a link to a website where than can self-select hardware at market competitive rates. 

When they make a selection they apply the unique promo code, provided by you, to complete the sale. You get paid the commission. It’s that simple. 

Don’t ignore the questions about hardware from your customer. Instead, open the door to a conversation. 

What’s Next?

Carve out time to call your BDM and have a conversation about your interest in selling devices. This isn’t just a headset play. There’s so much more to it and your BDM is ready to walk you through it. 

Or take a moment to watch this webinar in iU. In 30 minutes our Hardware experts Hunter Edmisten and Jamal Purvis share practical methods for selling the full technology stack, creating new upsell and cross-sell pathways and expanding your addressable market.

In my next blog post I’ll explain why, while the commissions for full stack sales are the driving force, there’s another angle that’s just as important. 

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.