Ask the Experts: What are Content Delivery Networks?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle breaks down how content delivery networks help companies of all sizes access content worldwide with Level 3’s Director of Sales Engineering David Montgomery. Find out more about intelligent networks from the Level 3 team here: https://cloudservicesuniversity.com/supplier-directory/level-3/

Andrew: Okay. Another Ask the Experts session here, as we plow through all this, guys. Great, great stuff. I hope you’re feeling your head get bigger with all this knowledge you’re gaining about cloud and advanced networks. I’ve asked now to join the studio here again, David Montgomery, who’s the Director of Sales Engineering for Level 3, one of our go to faculty members, to understand more stuff around the network and the intelligent network. David, welcome back man.
David: Andrew, thanks.
Andrew: All right. Hey, we’re talking about CDN. Content delivery networks. Level 3 has one of the largest CDNs out there. I wanted to get your take on what CDN is. We’ve given our own definitions, but I’d love to get the Level 3 perspective on this. What is CDN? Why should customers care? What are some of the use cases that are really driving further adoption of content delivery networks?
David: Okay, great thanks. CDN. Content delivery networks. This is essentially, from a Level 3 perspective, this is a … Let’s call it a global platform where we’re able to push content out to end users. Let’s call the eyeballs of the world out there. Different types of content. Be it video, video streaming. Data files. Music. Things of that nature. Any kind of content that multiple people will want to consume, use for multiple purposes.
This content network is set up on a public IP network, again, throughout the globe. We put cache servers out at the edge of the network throughout the world. This is a more efficient way to push information out. What it does for the end users: when an end user needs to pull down a piece of information, rather than having a poor experience and being tied up through multiple hops through the internet or multiple servers, that content is closer to the destination where they’re actually going to be pulling the content into.
Andrew: Got it. It’s all about taking that content–that rich content–and pushing it further out to the edge, closer to where the user is consuming it?
David: Correct.
Andrew: Cuts down the latency. Better performance overall. Sounds like a much better experience for the user that’s viewing the content.
David: Yeah, and there’s efficiencies that are pushed as well from the origination site. If I’m a software provider and I need to push a patch out to somebody, I’ve only got to push out one instance to my CDN provider. And they then take the job of distributing it out to the multiple edge devices where it’s going to be consumed.
Andrew: Got it. It makes the idea of updating all those edge servers, where all that content’s being cached–it’s a lot easier for me as a customer to update that in one central spot.
David: Absolutely.
Andrew: Interesting. Fascinating. Is there also a way for those edge servers to be somewhat maybe geographically aware? Is there a way for a content delivery network to present content that’s custom to a specific source geography? Does that make sense?
David: Yeah. No it does, and it is. That capability is built within the network. So that again, depending on user base and where users are, it’s intelligent enough to know that it needs to push the data to that particular nodes, within the realm of the network. Again, remember this is a large CDN network that spans the globe. I think there are 90 some edge cache servers that sit out there that push incredible amounts of data. In the multiple terabytes of data, each day, as users download things.
Andrew: Yep. No doubt. It seems like more and more customers … They don’t even have to be the large, big social media companies, or big large streamers like an ESPN. Companies of all sizes are trying to figure out how they market their information more effectively across a global geography. CDN becomes really applicable to even companies that are relatively small.
David: Yeah. Absolutely. Use case would be a company that needs to push out training videos to their retail stores that have 300,000 employees across the nation. Here’s an easy way to push out video content to all those stores through one file to the CDN provider. Then it’s able to be consumed. It can be encoded to different types for different types of devices. It can be encoded for iPhone, for Windows, whatever the device would be. It can be pushed out to those end users. It’s a much more efficient way of doing it.
Andrew: With mobility being such an enormous thing now, your user base could be all over the place at any given moment, so to be able to intelligently access that as close to the user as possible. I mean, that’s a game changer for a lot of companies.
David: Yeah. It absolutely is. Yeah.
Andrew: Very cool. Hey David–great, great stuff. Thank you for jumping in. The CDN opportunity is the fascinating one to learn more about. Thanks. I appreciate it.
David: Sure. Thank you.
Andrew: Good deal. Guys, that’s David Montgomery. He is the Director of Sales Engineering for Level 3, one of our go to CDN providers in our portfolio. Get smart about CDN guys, and don’t be afraid to have that conversation. You know, you can go to the Level 3 learning center right at the University and study up on what they’re doing and content delivery networks. And what they’re doing in next generation intelligent networks and how the cloud’s driving that. Fascinating stuff there that can help you get smarter about cloud. Good selling.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.