Ask the Experts: Are DIY Security Strategies Worth the Risk?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses how modern security risks and the enormous pressure to grow revenue can complicate the management of DIY security strategies with CenturyLink’s Jared Ruckle. Learn more about cloud security solutions from the CenturyLink team here: https://cloudservicesuniversity.com/supplier-directory/centurylink/

Andrew: Okay guys. Let’s do another Ask the Experts session here. We’ve had this theme come up quite a bit around the people side of a security solution and frankly the increasing complexities around managing a holistic security strategy for a business. I’ve asked to come back to the studios here Jared Ruckle. Jared is the Product Manager for CenturyLink. Jared, welcome man.
Jared: Thanks. Happy to be here.
Andrew: All right. You’re in the weeds on this stuff every single day and I want to ask your opinion about something. With the increasing complexity and the bigger and bigger risks that companies are taking on around security; network security, data security. Is it becoming . . . this idea of them doing this on their own. Managing it on their own. Building the systems, the process, staffing the people, the talent. Doing that all on their own. Is that becoming riskier than it’s ever been before? And I guess the follow up is, is it borderline now foolish to try and do it on your own? What do you think about that?
Jared: The security landscape is changing pretty dramatically and you know, no one company can stay on top of it all. I think if you look at what IT is really being asked to do these days, it’s to really be an agent of change for the business. It’s no longer enough to be a reactive helpdesk, fixing exchange boxes, and trouble-shooting phone systems, and you’re installing anti-virus software. The market is demanding more from businesses. New applications, mobility, launching new things all the time. And so security has always remained a high priority. But now I think IT can’t afford to treat it with bodies and dollars. They have to think creatively about how they address security and that means working with a lot of partners that do infrastructure and people that have real important add-on appliances to meet certain applications.
Just like I think it’s probably foolish for companies to really be thinking about growing their on-prem data center. No CEO ever said, “Great job building servers guys.” These executives want to change, they want revenue, they want growth and running a data center and even securing a data center doesn’t help that. Especially when you can go to public cloud or hybrid cloud services and get a lot of really attractive security options for a lot less than you probably think.
Andrew: Frankly, building all that in your own prem may not help the revenue side of the equation. Boy, but if done wrong, it can certainly hurt it, huh?
Jared: Absolutely. And I think you have seen maybe, Target as kind of a good example, to go full circle, where they got hacked and so they said, “Okay let’s think carefully about this.” They actually had to throttle traffic on Cyber Monday. And a lot of people got error messages wanting to buy stuff on Target’s website and couldn’t because Target couldn’t handle security and the high traffic at the same time. The reality is in business today, you don’t have a choice. You have to meet revenue and growth demands and provide security along the way. That’s where a lot of these new services really come into play. Especially, on the cloud side where a lot of it comes bundled in or is really easy to add on.
Andrew: Guys, it’s such a great point. That is where customers need so much help right now. Especially C-level executives that are looking at really aggressive growth requirements and at the same time enormous risks around security. They can co-exist, those competing priorities, if you have the right team in place. And more often than not, it’s going to be a team like a CenturyLink, like others that can do that heavy lifting for the customer. Hey, thank you, Jared. Great stuff. Thanks for the insight, bud.
Jared: Yeah, sure thing. Anytime, Andrew.
Andrew: Outstanding. Guys, that’s Jared Ruckle. He’s a Product Manager for CenturyLink. One of our go-to suppliers in our portfolio for robust networks and robust cloud solutions, guys. Public and hybrid cloud solutions with security wrappers around them that can really solve real pressing issues for your large customers. Good selling everyone.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.