Hosted voice has moved way beyond basic telephony. At the 2016 Northeast Mindshare in New York, Andrew Pryfogle, our SVP Cloud Transformation, spoke with thought leaders from Broadview, Star2Star, Verizon, Fusion, Vonage, and West Unified Communications about their focus on UCaaS strategy.
Learn why software is becoming a critical component for many carriers, how the mobile workforce and millennials are driving innovation in communications, and more in the video clip below.
Standalone Point Solutions: Providing Specific CX and AI Capabilities
Sometimes an organization needs enhanced customer experience (CX) capabilities – but they’re not ready to invest in a comprehensive solution or move their entire CX infrastructure to the cloud. Enter: