Navigating the Multi-Cloud Maze
–By John Engates. Republished with permission from Rackspace Apple made big news earlier this year when it moved its iCloud service to the Google Cloud
August 18, 2017
cloud technology
The Cloud Contact Center: Conversations with Smart Guys
90% of contact centers have not yet adopted the cloud. For most contact centers, technology is the means for getting things done, not the driver.
January 6, 2017