ScanSource Offers New UCaaS Collaboration Solution, Avaya Cloud Office™

Providing Partners With a Simplified Solution for Voice, Video, Meetings, Collaboration and More

ScanSource, Inc. (NASDAQ: SCSC), a leading provider of technology products and solutions, and Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that ScanSource will be offering Avaya Cloud Office™ by RingCentral®, a work-from-anywhere cloud solution providing unified communications across voice, video, team messaging, file sharing and fax. As Avaya’s largest distributor globally, ScanSource and Intelisys enable partners’ acceleration to the cloud, while also supporting their premise-based hardware requirements.

ScanSource and Intelisys are uniquely positioned to help VARs and agents succeed in both their hardware and cloud practices. The addition of Avaya Cloud Office further strengthens ScanSource’s already-robust suite of cloud offerings, tools, resources, and expertise. Partners can tap into ScanSource’s comprehensive portfolio of hardware offerings and provisioning services, resulting in the creation of a seamless, turnkey communications solution. What’s more, partners in need of additional support and guidance in building a cloud practice can access Intelisys Cloud Services University and its full suite of training resources.

“ScanSource’s deep domain expertise in the Avaya portfolio and Intelisys’ support and expertise in the UCaaS market is a combination that sets a high standard, and one we believe will help all of our partners be successful,” said Mark Morgan, President of Intelisys, a ScanSource company. “With this, our partners can now sell a complete suite of Avaya solutions – as well as all of the connectivity – for whatever path their customer chooses, backed with our exceptional pre-sales, finance, solutions engineering and technical teams.”

“We have been a ScanSource partner for over 20 years and an Intelisys partner for more than two. The combination of ScanSource and Intelisys gives us one place to go for all of our needs for our customers. They truly are a reliable partner of ours,” said Tim McDermott, Executive Vice President and General Manager, Meridian IT. “Given where our world is right now, our customers are reaching out in earnest to understand how we can enable them to work remotely. Certainly UCaaS has been moving ahead, but today more than ever, the notion of not being tethered to your desk and moving technology into the cloud where it is accessible whenever and wherever you need it is becoming critical. I’m excited about this new offer from Avaya, as it will enable us to continue to provide innovative solutions to our customers.”

“Avaya Cloud Office provides our partners and customers a comprehensive yet simple communications solution that can be used through multiple channels and to collaborate around the world,” said Dennis Kozak, Avaya SVP, Business Transformation. “We are excited that ScanSource is now offering our new cloud solution through its extensive partner network. There is tremendous excitement around this new offer and deepening our valued partnership with ScanSource.”

Partners interested in learning more about this transformational business offering can join ScanSource for a webinar today, March 24, 2020 at 2 p.m. ET. Register here. And visit here to learn more about Avaya Cloud Office or to sign up.

About Avaya
Businesses are built on the experiences they provide, and everyday millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligentcommunications experiences for customers and employees. Avaya builds open, converged and innovativesolutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at http://www.avaya.com.

About Intelisys, a ScanSource company
Intelisys, a ScanSource company, is the nation’s leading Technology Services Provider of business communications services, including voice, data, access, cable, collaboration, wireless and cloud. Intelisys is dedicated to one thing – serving the needs and accelerating the success of the industry’s top producing telecom sales agents, IT Solution Providers, VARs, MSPs and integrators, as they leverage the power of recurring revenue in their businesses. Under contract with more than 160 of the world’s leading telecom carriers, cloud services providers and technology partners, Intelisys delivers the services end users demand exclusively through a network of Sales Partners, supporting those Sales Partners via the most exceptional back office support team ever assembled in the channel. In 2019, Intelisys was named one of the Best Places to Work in the North Bay for the third consecutive year. Intelisys is a part of ScanSource, Inc. (NASDAQ: SCSC). To learn more, visit www.intelisys.com.

About ScanSource
ScanSource, Inc. (NASDAQ: SCSC) is at the center of the technology solution delivery channel, connecting businesses and providing solutions for their complex needs. ScanSource sells through multiple, specialized routes-to-market with digital, physical and services offerings from the world’s leading suppliers of point-of-sale (POS), payments, barcode, physical security, unified communications and collaboration, telecom and cloud services. ScanSource enables its sales partners to create, deliver and manage solutions for end-customers across almost every vertical market. Founded in 1992 and headquartered in Greenville, South Carolina, ScanSource was named one of the 2019 Best Places to Work in South Carolina and on FORTUNE magazine’s 2020 List of World’s Most Admired Companies. ScanSource ranks #643 on the Fortune 1000. For more information, visit www.scansource.com.

Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “our vision,” “plan,” “potential,” “preliminary,” “predict,” “should,” “will,” or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Contact: Melissa Andrews
Title: Public Relations Manager
Phone: 864.286.4425
Location: Greenville, SC – Worldwide Headquarters

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.