Checking In on the Hybrid Workplace Opportunity

It was starting to happen before the pandemic hit. Some offices in certain industries were testing out the idea of people working from home a couple of days a month. Then, in 2020, out of necessity, everyone seemed to come on board at once. 

Now, two years later, it’s a brand-new world where hybrid workplaces are fast becoming the primary office model. That means organizations will continue the migration to the cloud and the integration of easy-to-use collaboration software. This sea of current and potential new customers will be asking you for guidance as they navigate these new hybrid waters.

We’re Here to Help

Before the pandemic hit, we were helping prepare you for the acceleration to cloud and as-a-service models. It was one of the driving forces behind our new and expanded relationship with Cisco that allows you to offer their innovative, award-winning Webex portfolio – including calling, meetings, messaging, and select devices – to your customers. 

This arrangement opened the door for new growth opportunities in UC and cloud, aligned with the recurring revenue model.

JR Cook, our senior vice president, strategic relations, recently sat down with one of our Sales Partners to talk about how the addition of Webex to our roster of Supplier Partners has had an impact on their portfolio. 

Dena Colombo is the senior manager of collaboration for Insight, a client-focused integrator focused on recommending the most appropriate solution for their customers — without the binding of a single technology, platform, or vendor.

A Platform for Connections

“We’ve been spending a lot of time helping our clients make the shift from on premise networks to moving to the cloud,” Dena shared. “Cisco has made a solid investment in the past year-and-a-half, making Webex truly best in class – making it a solution that offers a true customer experience that’s really engaging. So, as we’re all remote – we’re sitting at home and in different places – Cisco Webex allows us to still have that important connection.”

The addition of Cisco builds on a successful 14-year relationship between ScanSource and Cisco. Webex is trusted by 95 percent of Fortune 500 companies, providing fully integrated calling, meetings, messaging, file-sharing, and even whiteboarding. 

Intelisys has invested resources to establish an experienced team of professionals that have a comprehensive knowledge of cloud and communications as a service, including an understanding of the Webex solution’s value proposition.

Opening Up Opportunities

“Bringing Cisco into the Intelisys portfolio and being able to offer that model of consumption for our clients was huge and very important to us,” Dena continued. “It’s opened up opportunity to customers we really didn’t have access to before and we’ve seen a lot of growth and a lot of expansion in that short time already.”

Dena concludes by sharing how this new model helps her team do more. 

“Intelisys has been able to provide the resources that we need on the presale side. They do the heavy lifting that typically our engineers would have to do and drive those conversions with our clients. We consider the Cisco and Intelisys support services as an extension of our team, which opens the door to so much more opportunity.” 

Click HERE to watch JR’s interview with Dena. 

Visit the Cisco Webex MyIntelisys page to learn more about the solution, connect with Cisco resources and/or request a quote today. 
Not a Sales Partner with Intelisys but want to sell the Webex solution? Contact us at ciscocloud@scansource.com to get started.

Ken Mills

President

Ken Mills serves as President of Intelisys and is committed to driving growth for Intelisys and our partners. As a distinguished technology executive with over two decades of experience, Ken has previously held leadership roles at EPIC iO, Dell Technologies and Cisco, and served as a fellow with the U.S. Department of State. His strategic mindset has been an integral part of launching innovative products and solutions in the fields of AI, IoT, and 5G. Ken is driven by his curiosity and passion for groundbreaking technology and complex problems, and constantly explores new frontiers in the world of technology.

Monica Lutes

Manager, People & Culture, ScanSource, Inc. and Intelisys

As Manager, People & Culture, Monica has worked closely with Intelisys employees and leaders since 2018 and has worked with ScanSource companies since 2016. A Human Resources professional with 11 years of experience encompassing all areas of HR, especially employee relations, recruiting, compliance, and training, Monica approaches her role as Manager, People & Culture from a consultative perspective. Her goal is to provide advice and guidance to leaders so they can focus on growing the best teams for the business while also supporting employees’ goals.

Ansley Hoke

SVP Marketing, ScanSource, Inc. and Intelisys

Ansley Hoke is the Senior Vice President of Marketing at ScanSource, Inc., a role she has held since 2019, and extended her leadership to include Intelisys in 2023. She joined the company in 2001, serving in merchandising leadership roles for ScanSource POS and Barcode, including acting Vice President of Merchandising and then later VP of Merchandising for ScanSource Catalyst and overall VP of ScanSource Catalyst. She oversaw sales, supplier relations, and services. Known for her pivotal role in creating effective marketing strategies, Ansley has been integral in driving demand, enhancing partner programs, and significantly contributing to the company’s revenue growth and channel relationships.

Mike Baur

CEO of ScanSource, Inc. and Interim President of Intelisys

Mike Baur serves as Chairman and Chief Executive Officer at ScanSource. Mike has served as the Company’s President or CEO since its inception, as a director since December 1995, and as Chairman of the Board since February 2019. Mike has developed a deep institutional knowledge and perspective regarding ScanSource’s strengths, challenges and opportunities. He has more than 30 years of experience in the IT industry, having served in various leadership and senior management roles in the technology and distribution industries before joining ScanSource. Mike brings strong leadership, entrepreneurial, business building and development skills and experience to the Board.

Stephanie Bouras

Regional Vice President, Southeast

Driven by a partner-first philosophy and a passion for innovation, Bouras embodies a leadership style that’s both compassionate and data-driven. As the Regional Vice President, Southeast, at Intelisys, she’s leveraged her extensive marketing and sales experience to propel her team to new heights. A firm believer in aligning herself with her partners, she sees herself as a collaborator and an integral part of their business. This perspective has allowed her to forge deep connections and drive success. A Florida native, Stephanie’s attention to detail and unwavering commitment to her partners have been key factors in her success.

Michael Raspanti

Regional Vice President, Northeast

Michael joined Intelisys in June of 2020, as a long-time channel veteran. He is responsible for leading the Northeast Region, helping continue the tremendous momentum in one of our strongest markets while also recruiting new up and coming partners that will be the growth engine of our future success.

Kristy Thomas

Vice President, Partner Experience and Enablement

Thomas is responsible for Sales Partner enablement and education for all our technology segments, including CX, managed security, mobility, and connectivity. With over 20 years of executive background in telephony, UCaaS, CCaaS and Cloud services, Kristy enables her customers to think broader and deeper as she guides them through their decision journey. Some of the biggest deals in the channel have become a reality thanks to the expertise and humble excellence Kristy brings to her client’s projects.