The Future

Reimagine The New Next Together: The Future

In our “Reimagine the New Next” video series, Michelle Ruyle, Intelisys’ VP of Marketing and Digital Transformation, joins channel industry experts to discuss how the “new next” sparked an industry evolution. In this episode, RingCentrals’s Jeff Winnett, Spectrum’s Billy Sokolowski, and Spectrotel’s Ross Artale join Michelle to discuss which technologies will be the biggest disruptor…

Reimagine The New Next Together: Digital Transformation

In our “Reimagine the New Next” video series, Michelle Ruyle, Intelisys’ VP of Marketing and Digital Transformation, joins channel industry experts to discuss how the “new next” sparked an industry evolution. In this episode, Comcast Business’ Craig Schlagbaum, Evolve IP’s Scott Kinka, and Mitel’s Kristi Lakich join Michelle to share advice for partners around digital…

Remote Workforce Solutions – Spotlight on Rackspace Technology

Mark Morgan, President of Intelisys, meets with Michael Stephens, Global Channel Chief at Rackspace, to discuss the multi-cloud world and opportunities to evolve alongside technology in the remote landscape. Mark: Good afternoon, everyone. I’m Mark Morgan with Intelisys. And today we have a very special guest in our Remote Workforce Spotlight, Michael Stephens, Global Channel…

10 Reasons to Come to Super9 Convergence

10 Reasons to Come to Super9 Convergence

Super9 Convergence is only a few months away, taking place March 10-13, 2019 in Nashville, Tennessee. Our biggest Super9 event to date, Convergence is an industry-wide insightful educational and fun networking event where the Intelisys and ScanSource communities come together and learn how to accelerate their cloud & carrier sales growth from the channel’s greatest…

Ask the Experts: Workforce Management and Contact Centers

Ask the Experts: Workforce Management and Contact Centers

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses how workforce management software keeps contact center budgets in line while improving service levels with NICE InContact’s Aaron Goodwin. Learn more about contact center solutions from the NICE inContact team here: https://cloudservicesuniversity.com/supplier-directory/incontact/ Brandon: We’re back. This…

Ask the Experts: Integrating with Third-Party Apps

Ask the Experts: Integrating UCaaS with Third-Party Apps

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the importance of integrating UCaaS with third-party apps, and how it improves the end user customer journey, with Evolve IP’s Scott Kinka. Learn more about cloud automation from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/EvolveIP/ Andrew:…

Ask the Experts: How Do Next-Gen Portals Boost CX?

Ask the Experts: How Do Next-Gen Portals Boost CX?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses how next-gen portals boost agent and customer experience with Serenova’s John Charles. Learn more about CCaaS solutions from the Serenova team here: https://cloudservicesuniversity.com/supplier-directory/serenova/  Brandon: Here we go, guys. We have a special Ask the Experts segment…

Ask the Experts: ACD and Salesforce Integration

Ask the Experts: ACD and Salesforce Integration

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses the importance of ACD and Salesforce integration for contact centers with Talkdesk’s Jesse Dailey. Learn more about CCaaS solutions from the Talkdesk team here: https://cloudservicesuniversity.com/supplier-directory/talkdesk/ Brandon: All right, guys. We’re in the studio again for our Ask…