Ask the Experts: Integrating with Third-Party Apps

Ask the Experts: Integrating UCaaS with Third-Party Apps

Ask the Experts, Blog, Cloud, Cloud Services University (iCSU), Supplier Partners, UCaaS, Video

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the importance of integrating UCaaS with third-party apps, and how it improves the end user customer journey, with Evolve IP’s Scott Kinka. Learn more about cloud automation from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/EvolveIP/ Andrew:…

Ask the Experts: How Do Next-Gen Portals Boost CX?

Ask the Experts: How Do Next-Gen Portals Boost CX?

Ask the Experts, Blog, CCaaS Solutions Professional, Cloud Services University (iCSU), Contact Center, Video

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses how next-gen portals boost agent and customer experience with Serenova’s John Charles. Learn more about CCaaS solutions from the Serenova team here: https://cloudservicesuniversity.com/supplier-directory/serenova/  Brandon: Here we go, guys. We have a special Ask the Experts segment…