CCaaS: Contact Centers of the Future
Companies are moving faster than ever, and demanding flexible, reliable, and scalable solutions like CCaaS to manage interactions with end-user customers. Contact center was a
July 21, 2017
West
How Carriers are Focusing on UCaaS Strategy
Hosted voice has moved way beyond basic telephony. At the 2016 Northeast Mindshare in New York, Andrew Pryfogle, our SVP Cloud Transformation, spoke with thought
October 11, 2016