The Cloud Contact Center: Conversations with Smart Guys
90% of contact centers have not yet adopted the cloud. For most contact centers, technology is the means for getting things done, not the driver.
January 6, 2017
cloud services
Customer Experience is the New Battleground
Companies are waking up to the fact that they have to be technology-enabled businesses, regardless of what they do. The heart of this change is
December 20, 2016
How to Help IT Leaders Pivot to Strategic Work
Companies are recognizing the need to evolve into technology companies, no matter their shape, size or industry. As the demand for IT teams to focus
December 13, 2016
How to Leverage Opportunities Beyond Hosted Voice
As hosted voice adoption grows, differentiating yourself in the market is becoming critical. How do you start meaningful conversations that generate an “aha” moment with
December 6, 2016
Ask the Experts: How Much Data Could I Lose in a Disaster?
Welcome to Ask the Experts, brought to you by Cloud Services University. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the right questions
November 25, 2016
How to Transition to Monthly Recurring Revenue (MRR)
–By Michael Ketchum Your company is unique. Your business and profit structures are unique. But your opportunity to achieve vast financial success in the channel
November 18, 2016
Ask the Experts: Cloud Application Management Strategy
Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about how cloud plays into
November 11, 2016
Ask the Experts: UCaaS vs. Basic Hosted Telephony
Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle goes in-depth on the components that
November 1, 2016
Channel Connect 2016 In the News
Channel Connect 2016, held October 12-14, was a much anticipated event this year, due in no small part to the news of the ScanSource acquisition
October 28, 2016