Ask the Experts: How Does LAN Impact VoIP Solutions?

Ask the Experts: How Does LAN Impact VoIP Solutions?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses why LAN readiness is one of the critical elements of delivering quality VoIP solutions with John Scarborough, former CMO and SVP for MegaPath. Learn more about UCaaS solutions from the MegaPath team here: https://cloudservicesuniversity.com/supplier-directory/megapath/ Andrew:…

Ask the Experts: How Do Hypervisors Impact Cloud Strategy?

Ask the Experts: How Do Hypervisors Impact Cloud Strategy?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP of Cloud Transformation Andrew Pryfogle discusses discusses how the hypervisors your customers are using today may impact the cloud strategy they deploy with RapidScale’s William Hiatt. Learn more about cloud computing solutions from the RapidScale team here: https://cloudservicesuniversity.com/supplier-directory/rapidscale Andrew: Diving…

Ask the Experts: How Can Talking ‘Contact Center’ Build Trust?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses why learning to speak contact center jargon is the key to building trust with CCaaS leaders with Evolve IP’s Rich Fox. Learn more about contact center solutions from the Serenova team here: https://cloudservicesuniversity.com/supplier-directory/evolveip Brandon: All right,…

Ask the Experts: What is Unified Threat Management?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the importance of unified threat management when designing security solutions for your customers with Masergy’s Andy Singleton. Learn more about cloud-based security solutions from the Masergy team here: https://cloudservicesuniversity.com/supplier-directory/masergy/ Andrew: Okay. Welcome back to the studios…

Ask the Experts: How Has IVR Advanced Beyond Auto-Attendant?

Ask the Experts: How Has IVR Advanced Beyond Auto-Attendant?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses how to effectively utilize advanced IVR features to streamline calls for both agents and customers with Evolve IP’s Rich Fox. Learn more about contact center solutions from the Evolve IP team here: https://cloudservicesuniversity.com/supplier-directory/evolveip/ Brandon: Welcome back,…

Ask the Experts: How Do Public Managed Cloud Solutions Provide Security?

Ask the Experts: How Do Public Managed Cloud Solutions Provide Security?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the security benefits of moving infrastructure into a public managed cloud solution with CenturyLink’s Jared Ruckle. Learn more about cloud security solutions from the CenturyLink team here: https://cloudservicesuniversity.com/supplier-directory/centurylink/ Andrew: Okay guys. Time for another Ask…

Ask the Experts: Dialer Solutions for Outbound Contact Centers

Ask the Experts: Dialer Solutions for Outbound Contact Centers

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the different dialer solutions for outbound contact centers and the value of a fast go-to-market strategy with 8×8’s Chris Peters. Learn more about contact center solutions from the 8×8 team here: https://cloudservicesuniversity.com/supplier-directory/8×8/ Andrew: All right,…

Ask the Experts: How Hybrid Solutions Impact the Future of WAN, SDN and NFV

Ask the Experts: How Hybrid Solutions Impact the Future of WAN, SDN and NFV

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses how hybrid cloud solutions are impacting the future of WAN, SDN and NFV with Masergy’s Ray Watson. Find out more about global cloud networking platforms from Ray and the Masergy team here: https://cloudservicesuniversity.com/supplier-directory/masergy/ Andrew: Okay.…

Ask the Experts: What Are the Benefits of an Open Source Platform?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the benefits of building a UCaaS platform using open source components with CallTower’s William Rubio. Visit Cloud Services University to learn more about UCaaS solutions: https://cloudservicesuniversity.com/ Andrew: We’ve been talking about the different platforms that…