cloud contact center conversations

The Cloud Contact Center: Conversations with Smart Guys

90% of contact centers have not yet adopted the cloud. For most contact centers, technology is the means for getting things done, not the driver. How can Sales Partners engage contact center managers, address their concerns, and help them focus on business outcomes (not just feature functions)? Andrew Pryfogle, SVP Cloud Transformation, interviewed a panel…

Andrew Pryfogle Channel Connect 2016 Embracing Change

Embracing Change is in our DNA

Intelisys’ SVP of Cloud Transformation Andrew Pryfogle addressed the theme of change in his Channel Connect 2016 keynote address. What’s changing? A lot. Technology is rapidly evolving, and our Sales Partners have always figured out ways to find new, exciting opportunities and help their customers adapt to these changes. Intelisys being acquired by ScanSource is…

Brian Leonard, No B.S. Marketing Tools

Marketing Tools for Channel Sales Professionals

If your marketing tools seem to be working, why change your strategy now? At Channel Connect 2016, Brian Leonard, Director of Marketing for Intelisys, busted some of the common myths that surround marketing. Brian provides “No B.S.” marketing tips for Sales Partners using the marketing tools, techniques and methods he has successfully implemented. Learn five…

strategic work

How to Help IT Leaders Pivot to Strategic Work

Companies are recognizing the need to evolve into technology companies, no matter their shape, size or industry. As the demand for IT teams to focus on strategic work and initiatives increases, off-loading daily functions is becoming critical. The new battleground is around support–as support for technology becomes a critical requirement for customers, some of the…

beyond hosted voice

How to Leverage Opportunities Beyond Hosted Voice

As hosted voice adoption grows, differentiating yourself in the market is becoming critical. How do you start meaningful conversations that generate an “aha” moment with your customers? The mobile workforce is growing, and more companies are looking for solutions that include BYOD. How do you turn tablets, smartphones and other devices into communication and collaboration…

channel connect 2016 chuck mache

The Truth about Partnering: Alignment, Trust and Execution

At Channel Connect 2016 Chuck Mache, Management Consultant, Author and Owner of Chuck Mache Communications, spoke with Intelisys Co-Owner Rick Sheldon, President Jay Bradley, and Director of Sales Engineering Raymond Nelson about how Sales Partners can increase their selling capacity. Using the ScanSource-Intelisys relationship as a case study, Chuck breaks down the three cornerstones of…

Channel Connect logo

Channel Connect 2016 In the News

Channel Connect 2016, held October 12-14, was a much anticipated event this year, due in no small part to the news of the ScanSource acquisition of Intelisys in August. The 17th Channel Connect broke multiple records, as reported by Telecom Reseller, welcoming more than 1,000 Sales Partners, Supplier Partners and guests to the Meritage Resort…

inbound contact center features

Ask the Experts: Inbound Contact Center Features

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discuss inbound and outbound contact center features with Evolve IP’s CTO Scott Kinka. Find out more about cloud contact center solutions from Scott and the Evolve IP team here: http://evolveip.cloudservicesuniversity.com/ Andrew: Diving right back in, guys,…