Channel Partners UcaaS like a BADaaS

Sell UCaaS Like a BADaaS

UCaaS has gone mainstream. Beyond basic telephony and PBX replacement, UCaaS helps end-user customers be “better, faster and quicker,” capture more revenue, and improve the customer experience. At the Channel Partners 2016 Conference, Andrew Pryfogle, SVP of Cloud Transformation, spoke with a panel of experts from Masergy, MegaPath, Star2Star, Vonage, and West Unified Communications to…

Neely Loring Matrix Network Security Strategy

Ask the Experts: How Do I Boost My Network Security Strategy?

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses network security strategy and the role of managed services with Matrix’s President Neely Loring. Find out more about network security and customized cloud solutions from Neely and the Matrix team here: http://matrix.cloudservicesuniversity.com/ Andrew: Okay guys.…

ShoreTel Richard Winslow UCaaS and mobility

Ask the Experts: Improving Productivity with UCaaS & Mobility

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about how UCaaS and mobility are improving productivity with ShoreTel’s Senior Director of Product Management Richard Winslow. Find out more about UCaaS, cloud and VoIP solutions from Richard and the ShoreTel team here: http://shoretel.cloudservicesuniversity.com/ Andrew:…

Ask the Experts Cisco HCS

Ask the Experts: Tell Me More About Cisco HCS

Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about the Cisco HCS platform architecture with West’s Director of Channel Operations. Find out more about how professional, managed services can help customers integrate new technologies from Wade and the West team here: http://west.cloudservicesuniversity.com/ Andrew:…

cloud contact center conversations

The Cloud Contact Center: Conversations with Smart Guys

90% of contact centers have not yet adopted the cloud. For most contact centers, technology is the means for getting things done, not the driver. How can Sales Partners engage contact center managers, address their concerns, and help them focus on business outcomes (not just feature functions)? Andrew Pryfogle, SVP Cloud Transformation, interviewed a panel…

Customer Experience Panel

Customer Experience is the New Battleground

Companies are waking up to the fact that they have to be technology-enabled businesses, regardless of what they do. The heart of this change is how customers are using technology to improve the communications they have with their end-user clients. How is technology driving improvements around customer experience? What are the new opportunities that technology-enabled…

strategic work

How to Help IT Leaders Pivot to Strategic Work

Companies are recognizing the need to evolve into technology companies, no matter their shape, size or industry. As the demand for IT teams to focus on strategic work and initiatives increases, off-loading daily functions is becoming critical. The new battleground is around support–as support for technology becomes a critical requirement for customers, some of the…

DR strategy

Ask the Experts: How Much Data Could I Lose in a Disaster?

Welcome to Ask the Experts, brought to you by Cloud Services University. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the right questions to ask customers when developing a disaster recovery plan with Bob Buchanan, Vice President of Windstream. Visit Cloud Services University to learn more about how to create a DR strategy for…