Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ Cloud Evangelist Brandon Knight discusses how to effectively utilize advanced IVR
Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discusses the benefits of building a
Companies are moving faster than ever, and demanding flexible, reliable, and scalable solutions like CCaaS to manage interactions with end-user customers. Contact center was a
UCaaS has gone mainstream. Beyond basic telephony and PBX replacement, UCaaS helps end-user customers be “better, faster and quicker,” capture more revenue, and improve the
90% of contact centers have not yet adopted the cloud. For most contact centers, technology is the means for getting things done, not the driver.
Companies are waking up to the fact that they have to be technology-enabled businesses, regardless of what they do. The heart of this change is
Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle discuss inbound and outbound contact center
Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about contact center trends and
Welcome to Ask the Experts, brought to you by CloudServicesUniversity.com. In this video, Intelisys’ SVP Cloud Transformation Andrew Pryfogle talks about the role of business